RETURN POLICY
HOW TO RETURN AN ITEM
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days of your purchase.
Please complete the returns form below and post your item back to the following address - Pixie Dust Chalk, 17 College Ride, Camberley, Surrey, GU154JP.
Please also make sure that you enclose the return paperwork that you will find with your original delivery so we can match your order and process a refund (The returns form will be with your product inside the packaging).
RETURN EXCEPTIONS
Merchandise that has had the seal damaged or packaging opened will not be accepted for return or exchange.
Discounted items are final sale and cannot be returned or exchanged.
SHIPPING
We do not refund the original shipping cost and we do not cover the cost of return postage for the order unless there is a manufacturer defect.
DELIVERIES
We aim to ship orders within 24 hours, excluding weekends and Bank Holidays. All UK orders include free shipping.